Career Coach – HEART Project


Career Coach – HEART Project

Position Title: Career Coach – HEART Project
Department: HEART Project
Accountable to: HEART Project Director
Opening Date: June 26, 2017
Closing Date: Until Filled
Salary:  $30,958 – $33,612

Summary of Position: This position is responsible for facilitating the job search process for participants that complete their training as part of the U.S. Health & Human Services/Administration for Children & Families, Health Profession Opportunity Grants (HPOG). The duties of this position will include recruitment for the Allied Health programs that are offered at the Turtle Mountain Community College, career service, and keeping data of health facilities that were contacted for job placement. The Career Coach will develop individual Career Portfolios offering individual career counseling; coordination of career development boot camps and workshops. This position will also assist with transitional support once participant is employed.

This position will be responsible for establishing & maintaining relationships with employers to determine personnel needs; identify employment opportunities for HEART graduates that have successfully completed their course work & passed their exams; assist participant graduates in job placement, interviewing skills, writing professional resumes and job searches and assist with transitional accommodations that are required.



  • Networking and communication with individuals, other colleagues and the public.
  • Working with confidential records/files for project participants.
  • Assisting individuals with job applications, resumes, career interest assessments, and with personal career plans.
  • Entering data into a database for statistical information.
  • Monitoring and verifying service participation monthly, to determine effectiveness.
  • Monitoring progress of individuals enrolled in the program.
  • Assisting individuals in completing expense reimbursements.
  • Assisting individuals in developing living skills for self-sufficiency.
  • Possess soft skills and proficient computer skills in current software applications that include MS Office and collective data systems.
  • Demonstrated strong interpersonal, verbal communication and writing skills.
  • Possess strong analytical skills.
  • Ability to follow specific instructions as related to the HEART Project.
  • Experience working in job(s) that require interaction with people is required.
  • Knowledgeable to the body of standardized rules, regulations and procedures as required by ND Job Service.
  • Knowledge of federal, state, and tribal laws regarding students, records, privacy, and admissions; knowledge of college policy and procedures and mission statement.

Licensure and Certifications:

  • Valid North Dakota driver’s license.

Human Contact Skills:

  • Requires frequent/daily contact with the public that will require skilled application of appropriate oral communication and human relation techniques.
  • Responsible for the job placement of all HEART project participants.
  • Serve as an important member of the HEART project Team.
  • Participates in recruitment and outreach activities.
  • Possess strong networking and communication abilities for working with students, college staff/faculty and community partners.
  • Establish and maintain contact with area employers for placement.
  • Frequent contact with employers that include forming a partnership with the Turtle Mountain Employment and Training and ND Job Service.
  • Assist HEART participants in making various career decisions.
  • Frequent meeting and regular contact with area businesses to determine jobs or career opportunities available for HEART participants.
  • Deals tactfully and courteously with the public.
  • Attend all scheduled college functions and meetings as required.
  • Serve on college committees as appointed.


Responsibilities for Equipment or Facilities or Records

  • Responsible for following all goals and objectives of the grant.
  • Maintain appropriate relationships with the other college staff/faculty.
  • Facilitate communication between potential employers and students.
  • Daily contact with the general public through incoming phone calls and office visits.
  • Daily contact with the students.
  • Inform students of job openings and details such as duties and responsibilities and locations of those jobs.
  • Contact employers about possible job placement for HEART Project students after graduation.
  • Review employment applications and job orders to match applicants with job requirements.
  • Select qualified applicants to refer to employers.
  • Provide workshops for student job applicants in presenting a positive image by providing help with resume writing, personal appearance, and interview techniques.
  • Maintain placement records for all students.
  • Develop constructive and cooperative working relationships with others.
  • Must provide follow up files for all students for the length of the grant.
  • Must check in with the employers and the students after they are placed in a working environment at least once a month.
  • Recruitment and retention of program students.
  • Must obtain the referrals from the Success Coach.

Working Conditions:

Job Environment and Hazards:

  • The position works in the environment that has constant contact (phone, personal) with people.
  • The position will require off campus work.
  • The position may at times get stressful due to work demands.
  • There may be occasional travel to meetings and/ or trainings.

Financial Responsibilities:

  • Work does not require handling money or budgetary responsibilities.

Physical Demands:

  • Position will occasionally require long periods of sitting and working on the computer and other office paperwork.
  • Infrequently lifting and carrying up to 20lbs.

Mental Demands

  • Teach job search techniques and inform learners about the job market.
  • Ensures compliance with all HPOG and TMCC requirements and processes for handling participant data.
  • Organizing and scheduling participant pre and post assessments and job skills training.
  • Coordinates support functions with other departments and resources to continuously improve direct career services and assists participants in job seeking activities. Follows up with participants after obtaining employment and obtains feedback from employers.
  • Ability to be organized; reliable; logical and rational under pressure; highly accurate in maintenance of records; meet and assist the public; maintain high level of confidentiality; communicate effectively orally and in writing; follow verbal and written instructions; establish effective working relationships. Able to work in a fast-paced and deadline-driven work environment.
  • Fosters mutually beneficial relationships with outside agencies, partner programs, and training institutions.
  • Knowledgeable regarding state employment offices, veterans’ programs, and private and government-sponsored social service agencies.
  • Maintain regular contact with participants to: 1) identify potential employers; 2) ensure appropriateness of training plans; 3) prepare for job portfolio; 4) identify appropriate internship sites; and 5) maintain supportive contact during the first 3 months of employment.
  • Observes work hours and demonstrates punctuality.
  • Perform other duties as assigned by supervisor.

Minimum Qualifications:

Minimum of a Bachelors degree in Health Administration, Business, Vocational Education or a related field with at least 3 years of work experience preferred in working with low income individuals in the areas of academic goals, job placement, and career assessment.

  • Demonstrate ability to effectively communicate with employment agencies, business entrepreneurs, college staff/faculty and the public. Willingness and ability to work flexible hours to accommodate the needs of the program; must be able to travel. Experience working in job(s) that require interaction with people is required. Must be team oriented, yet possess the ability to work independently. Communicates effectively orally and in writing.

How to apply:

Submit a letter of application, resume AND online application (available below); copy of college transcripts (must indicate highest degree earned); and three (3) current letters of reference. Work experience must be reasonably documented. Applicants claiming Indian Preference (CDIB) and/or Veterans Preference (DD214) must provide documentation.

Employment Application (1.41 MB PDF)


Holly Cahill, Human Resource Director

Telephone: (701)477.7939


*Turtle Mountain Community College does not discriminate on the basis of race, ethnicity, religion, national origin, sex, age or disability. It is the general policy of the college to give preference to qualified American Indian applicants as allowed by the Indian preference provisions of the Civil Rights Act of 1964, as amended.

Persons who are at least ¼ degree and wish to claim Indian preference must submit a copy of their tribal Certificate of Degree of Indian Blood (CDIB) and Agency enrolled.